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The terms and conditions governing the transport
of passengers and their luggage or their vehicles are inscribed upon
the Blue Star Ferries ticket. Passengers must be aware of these
terms before embarking.
EMBARKATION PROCEDURE - CHECK IN: Embarkation begins 2 hours
prior to the departure of the ship. Holders of tickets with
confirmed accommodation must report to the Port Office for the
relevant formalities at least one hour prior to departure, otherwise
the Company will bear no responsibility should their reservations be
cancelled. All passengers must possess the necessary travel
documents.
BREAKFAST - MEALS: Not included in tickets price.
CAMPING ON BOARD: For safety reasons the use of gas and other
fuel is prohibited during the voyage.
LUGGAGE: Passengers can leave their luggage inside their
vehicle and take to their cabin only the items necessary for the
trip. Valuables or cash can be handed over for safekeeping at the
ship’s purser’s office.
LOSS OF TICKETS: In the event a passenger losing his/her
ticket, he/she must immediately notify the issuing travel agent or
Blue Star Ferries. The reissued ticket can only be picked up by the
owner with valid identification.
OPEN DATE TICKETS: Holders of open date tickets must confirm
their departure date well in advance to one of the authorised Blue
Star Ferries agencies. The company bears no responsibility if there
is no available accommodation. In that case, a full refund can be
obtained only from the issuing Agency, and upon the consent of the
Company.
CURRENCY: The currency of the ship is the Greek drachma.
CREDIT CARDS - TRAVELLER’S CHEQUES: For the purchases at the
Boutiques and the ship’s restaurant (not the Self-Service) the
following credit cards are accepted: Diners, Visa, American Express,
Euro card, MasterCard. Traveller’s cheques are accepted and can be
exchanged at the ship’s purser’s office. |
CANCELLATIONS: For cancellations made
known to the agents or to Strintzis Lines:
- From the reservation date end up to 30 days prior to
departure, full refund.
From 29 days up to 7 days prior to departure, 90% refund.
- From 6 days to 24 hours prior to departure, 50% refund.
- Within 24 hours prior to the actual time of departure, no
refund is made and the ticket is considered void. A refund can be
made only by issuing agent.
Port agents can only invalidate tickets, not refund them.
CABINS: A cabin is defined as a 2, 3 or
4-berth cabin, depending on the number of passengers occupying it,
not on the number of berths.
EXCLUSIVE USE OF CABINS: In the event of reservation of an
entire cabin for exclusive use a 50% supplement is charged for each
unoccupied berth.
PETS: Pets travel free of charge in specially designated
quarters. Pets are not allowed indoors (including cabins,
restaurants and bars), and owners or guardians are required to have
their pet’s valid health papers with them. When on board, all pats
are required to wear a muzzle and be on a leash, accompanied by a
guardian.
TIMETABLES - FARES: The Company will make every possible
effort to adhere to the timetables inscribed in its brochure.
However, it reserves the right to change timetables or to replace
vessels, as well as to readjust fares without notice due to Acts of
God, monetary fluctuations or fuel increases.
ATTENTION: Tickets are valid
only for the departure port they have been issued for. For any
change, passengers must contact the issuing agent or the Company’s
Port Agents.
ATTENTION: Passengers can freely
enjoy all the on-board public areas. It is strictly forbidden,
however, to sleep or eat on the lounge’s seats and couches.
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